FAQs

Too Many Questions Buzzing in Your Head?

Find Answers to the Most Common Ones Here

General Queries

We are a community dedicated to providing you access to cheap and high-quality sportswear. Our range of products makes it easy for you to choose from, as we have categorized each predictably for you with a suitable product description.

Nothing of a strenuous process at all. All you have to do is register on the website by creating an account. Or you can place your order as a guest user if you don’t want to register and stay logged in.

Shopping online can bless you with a lot of options. And the best part about it is that you can pick up where you left off. Unlike a shopkeeper, who can frown upon you if you just go check out our new options and don’t even have any intention to buy any, On top of that, you can always stalk your favorite clothing piece, waiting for the day that a discount lowers the price even more.

Support Queries

You can call us at our toll-free number or WhatsApp us at this number. For order-requested queries, you can leave your queries on our email ID, and our executives will stand by you on a first-come, first-served basis.

When you are browsing the webpage, we suggest you click on that one item and scroll down a little bit. There you will find a product description to guide you about the material used in the making of the product and everything else.

You can use the option of a guest user, in case you don’t want to login or register. This option comes in handy if you want to place an order for a friend and don’t want to miss matching your body measurements on the website.

Order and Delivery

You can simply hop on the login page and select the order that you want to track. Then you can select the option that says ‘track my order’ and the rest is sorted.

No, at our space, you won’t have any limits on your wants and choices. You can have access to whichever product you like. So, even if it’s just a single piece of clothing, just buy it right away.

If that’s the case with you, then grab a glass of water and stay calm. Sometimes, a glitch in the order placement happens, and even though the order is not delivered, the account portrays the information that way. In cases like these, you can always contact customer support.

Pricing and Payment

No way; we can’t put a tag on being fashionable. You can choose from an array of products without even spending a penny. You would require pennies if you wanted to buy that item, though. Please refer to the ‘discount and promo codes’ section to never miss out on ongoing sales.

If you are making a payment through our portals, then this will be completely secure. For other matters, you can choose the option of paying through your ‘UPI I’d’ or even the COD option, which is readily available for our products.

Yes, of course. Your taxed amount will be refined for you as soon as the site records a ‘green signal’ from the initial check in person about the intact quality of the product. However, the shipping amount won’t be refunded for your purchased order.

Quality and satisfaction

You can always refer to the size chart and get into the details. The sportswear is available in three amazing sizes: small, medium, and large, and you can choose your fit on the basis of your waist size or your cup size for the bras.

You can hop on to the 'my orders’ section and then select the 'return' option there. To put it as a reminder, if you haven’t already read our return policy, then the return window lasts for a duration of 7 days.

The item must be in its original, unused condition, with all tags and labels attached. The item must be unwashed, unworn, and free from any stains, odors, or damage.

Account Security

Barbelbae.com doesn’t steal the personal data of the customers; rather, it just keeps a record of your preferred size, among other things. Nevertheless, you can make sure that no third-party app gets access to your information, so switch off the location access whenever possible.

It’s quite simple; just log into your app and hop on to the account section on the top right corner of the webpage. Then just select the reset password option, and from there, you can work towards your goal. For password confirmation, you will get a confirmation text on one of your devices.

That goes without saying. By creating an account and entering your body measurements, it will become easy for us to recommend new sportswear on your ‘Recommended’ window.

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